•  Booking A Commission - In booking a commission you are confirming that you have seen examples of my work and are happy for me to create a piece of equal quality.

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• Deposits - All bookings require a minimum deposit equal to 40% of the total cost. This deposit is non-refundable. Not only does the deposit cover partial payment of your portrait but also secures a valuable slot in my limited commissions diary. You are welcome to pay a larger deposit if you wish to do so. The remaining balance will be due upon completion of the portrait, before the finished item is posted or delivered/collected if local.

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• Payment Plans - No work will begin until at least 40% of the total balance has been paid. Failure to do so may mean the portrait will be started later than the agreed date, or worst case, you may lose your allocated booking slot. No artwork will be released until the balance has been paid in full. Any monies paid into a payment plan are non refundable.

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• Releasing Artwork - No artwork will be released before the balance has been cleared, under any circumstances. If you have specified a deadline, I will not be responsible for any late deliveries due to late payments. Any artworks with outstanding balances will remain my property until the balance is cleared. Any artwork with an outstanding balance after 6 months of completion may be used by me, the artist, for marketing display purposes.

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• Copyright & Use Of Artwork - All work (including commissions) remain copyrighted to me, the artist. Reproduction of any LAPPsART art work for monetary value is strictly prohibited. Commission customers may only make copies of their orders for personal use. Anyone found to be using any LAPPsART work for financial gain will be in violation of my copyright policy and will be subject to legal action. Examples of commissioned work can and will be used by me, the artist, for advertising purposes only, but no reproduction for resale or any type of financial gain will be made, unless it has been specifically agreed with the client.

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• Postage Of Work - Unless you are a local customer, in the sense that the portrait may be delivered or collected in person, all work will be posted via Royal Mail Special Delivery service. This should guarantee arrival by 1pm the following day and will also track and insure your package up to the value of £500 - accommodations will be made for commissions of a higher value. Each piece will be posted in a hard backed display folder, to preserve the piece and prevent any damage. This applies to A4 and A3 Size orders. A2 Size orders will be packaged accordingly to avoid damage. Should your order arrive damaged, or not arrive at all I will contact Royal Mail and follow their relevant procedures and act accordingly depending on the individual situation.

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• Approval of Artwork - upon completion you will be sent a ‘proof’ image of your order, if you require any amendments I will do so for you at this time (within reason and inclusive of your original specifications), if you are happy to approve the piece the order will then require any outstanding balance to be paid and the order then packaged ready for you to receive. As you will have already approved the final piece, I do not accept any returns for amendments or discrepancies once the portrait is in your possession. You as the customer are responsible for ensuring you are completely happy with the piece prior to approval and request any amendments before you approve. 

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• Privacy Policy - No customer details will be shared with any third parties under any circumstances. Basic customer information may be stored for contact and bookkeeping purposes. Any sensitive payment information will not be held on record. Any customer information will be stored in a private record, only accessible to me, the artist. Information submitted (including payment information) via any third parties, such as Facebook, PayPal, Stripe, or any other company, will be covered under their own GDPR policy.

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In booking a portrait I will assume you have read and approved the above terms and conditions. A deposit payment will act as your agreement to these terms.