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  •  Booking A Commission - In booking a commission you are confirming that you have seen examples of my work and are happy for me to create a piece of equal quality.

  • Deposits - All bookings require a minimum deposit equal to 40% of the total cost. This deposit is non-refundable. Not only does the deposit cover partial payment of your portrait but also secures a valuable slot in my busy bookings diary. You are welcome to pay a larger deposit if you wish to do so. The remaining balance will be due upon completion of the portrait, before the finished item is posted or delivered/collected if local.

  • Payment Plans - All payment plans will incur an additional 7% fee. No work will be undertaken until at least 40% of the total balance has been paid. Failure to do so may mean the portrait will be started later than the agreed date, or worst case, you may lose your allocated booking slot. No artwork will be released until the balance has been paid in full. Any monies paid into a payment plan are non refundable.

  • Releasing Artwork - No artwork will be released before the balance has been cleared, under any circumstances. If you have specified a deadline, I will not be responsible for any late deliveries due to late payments. Any artworks with outstanding balances will remain my property until the balance is cleared. Any artwork with an outstanding balance after 6 months of completion may be used by me, the artist, for advertising and display purposes.

  • Copyright & Use Of Artwork - All work (including commissions) remain copyrighted to me, the artist. Reproduction of any LAPPsART art work for monetary value is strictly prohibited. Commission customers may only make copies of their orders for personal use. Anyone found to be using any LAPPsART work for financial gain will be in violation of my copyright policy and will be subject to legal action. Equally examples of commissioned work can and will be used by the artist for advertising purposes, but no reproduction for resale or any type of financial gain will be made, unless it has been specifically agreed with the client.

  • Postage Of Work - Unless you are a local customer, in the sense that the portrait may be delivered or collected in person, all work will be posted via Royal Mail Special Delivery service. This should guarantee arrival by 1pm the following day and will also track and insure your package up to the value of £500 - accommodations will be made for commissions of a higher value. Each piece will a hard backed display folder, to preserve and prevent any damage. This applies to A4 and A3 Size orders. A2 Size orders will be packaged accordingly to avoid damage. Should your order arrive damaged, or not arrive at all I will contact Royal Mail and follow their relevant procedures and then act accordingly depending on the individual situation.

  • Approval of Artwork - upon completion you will be sent a ‘proof’ image of your order, if you require any amendments I will do so for you at this time (within reason and inclusive of your original specifications), if you are happy to approve the piece the order will then require any outstanding balance to be paid and the order will then be packaged ready for you to receive. As you will have already approved the final piece, I do not accept any returns for amendments once the portrait is in your possession. You as the customer are responsible for ensuring you are completely happy with the piece prior to approval and request any amendments before you approve. 

  • Privacy Policy - No customer details will be shared with any third parties under any circumstances. Basic customer information may be stored for contact and bookkeeping purposes. Any sensitive payment information will not be held on record. Any customer information will be stored in a private record, only accessible to me, the artist. Information submitted (including payment information) via any third parties, such as Facebook, PayPal, Stripe, or any other company, will be covered under their own GDPR policy.

In booking a portrait I will assume you have read and approved the above terms and conditions. A deposit payment will act as your agreement to these terms. 

In School Teaching Terms & Conditions

Regular termly bookings must be paid for in advance at least 2 weeks prior to the first session. This enables ample time to create project lists and order relevant materials and resources. Ad-hoc bookings require at least 2 weeks notice, payment in full due upon booking to secure slot in diary. It is the schools responsibility to organise groups, ensuring that they do not exceed a maximum of 5 children, or any other agreed number. Also taking into account the dynamic between children in each group, their ability/level of need and any specific targets they may be working towards. A full list of names of children attending sessions must be provided, along with any brief notes on any key focus points for each individual child.

A designated space for use during sessions is required. I will always endeavour to return the space as it is when I arrive, however there may be the odd piece of paper, fluff, glitter, etc, that will need to be hoovered by school cleaners. Surfaces will be wiped down with antibacterial spray to ensure cleanliness and also to adhere to relevant COVID guidelines.

Refunds will not be offered on booked sessions. Should a booking not go ahead due to my own reasons, I will endeavor to reschedule for the nearest suitable date. As much notice will be given as possible. Any missed sessions during termly bookings can be carried over to the next term and the relevant amount deducted from the next invoice. Session dates will always be discussed prior to an invoice being issued. Failure to settle an invoice before the specified date may result in your booking date being cancelled or postponed.

It is essential that a paediatric first aid trained member of staff is on hand within the school building during art sessions.

Please ensure that I am made aware of any allergies or health conditions of children attending art sessions in advance. This enable me to both plan a session with techniques and materials that are safe and suitable, but also to enable me to support each child as best I possibly can. 

While it is stated that all materials are provided, there may be the odd occasion where a school resource may be requested, such as use of a guillotine, drying rack, white board, etc. No electrical item which requires a plug-in power source will be used, this is to comply with PAT testing requirements and ensure safety of all concerned. A copy of my risk assessment for art sessions can be provided on request. 

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